Welcome to Daily Flex Shop! These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our premium athletic wear. By accessing this website and making a purchase, you accept these terms in full.
1. General Information
Company: Daily Flex Shop
Website: www.activeflexwear.com
Address: 1649 Timberridge Court, Fayetteville, US 72704
Contact: [email protected]
2. User Obligations and Responsibilities
By using our website, you agree to:
- Provide accurate and complete information when creating an account or making a purchase
- Use the website only for lawful purposes
- Not attempt to gain unauthorized access to our systems
- Not use our website to distribute any harmful or malicious content
- Be responsible for maintaining the confidentiality of your account credentials
- Be responsible for all activities that occur under your account
3. Product Information
Daily Flex Shop specializes in premium athletic wear including:
- Bottoms
- Jackets & Vests
- Shorts
- Soccer apparel
- Socks
- Tops
Product Features:
- Designed for active individuals who value both performance and style
- High-quality materials for durability and comfort
- Stylish designs suitable for training, competition, and casual wear
Note: Product colors may vary slightly from what appears on your screen due to monitor settings. We make every effort to display colors accurately but cannot guarantee an exact match.
4. Orders and Payment
Order Process:
- Select your items and add them to your cart
- Proceed to checkout and enter your shipping information
- Choose your preferred shipping method
- Complete payment
- Receive order confirmation via email
Payment Methods:
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Order Processing:
All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.
5. Shipping Policy
Shipping Methods:
- Standard Shipping (DHL or FedEx):
- Delivery time: 10-15 business days after shipment
- Flat rate: $12.95 USD
- Recommended for faster delivery
- Free Shipping (EMS):
- Delivery time: 15-25 business days after shipment
- Available for orders over $50 USD
- Economical option with full tracking
Important: Delivery times are estimates and may vary depending on destination. Some remote areas in Asia and other regions may have extended delivery times or may not be serviceable.
International Shipping:
We ship globally (excluding certain remote areas). Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
6. Returns and Exchanges
Return Policy:
We stand behind our premium athletic wear. If you’re not completely satisfied with your purchase, we’re here to help.
Important: For hygiene reasons, we cannot accept returns on socks or any items marked as final sale.
Return Policy Details:
- Return Window: 15 days from the date you receive your order
- Condition: Items must be unused, unworn, in original condition with tags attached and in original packaging
- Proof of Purchase: Required for all returns
How to Return or Exchange:
- Contact Us: Email [email protected] within 15 days of receiving your order
- Provide Details: Include your order number and specify if you want a return or exchange
- Wait for Approval: We’ll respond within 2 business days with instructions
- Ship Your Return: Once approved, securely package items and ship to: Daily Flex Shop Returns
1649 Timberridge Court
Fayetteville, US 72704 - Processing: Allow 3-5 business days for processing after we receive your return
Return Shipping Costs:
Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped or defective product). We recommend using a trackable shipping service as we cannot be responsible for lost return packages.
Refund Process:
Once your return is received and inspected:
- Refunds will be processed to your original payment method within 5-7 business days
- Shipping costs are non-refundable
- For exchanges, we’ll ship your new item once the return is processed
Refund Timeline by Payment Method:
- Visa/MasterCard: 3-5 business days
- JCB: 5-7 business days
- PayPal: 24-48 hours
Damaged or Defective Items:
If you receive a damaged or defective item, contact us immediately at [email protected] with photos of the damage. We’ll arrange for a replacement or refund and provide a prepaid return label if needed.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Daily Flex Shop and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
8. Limitation of Liability
Daily Flex Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our website or products
- Any unauthorized access to or alteration of your transmissions or data
- Any statements or conduct of any third party on our website
- Any other matter relating to our website or products
Our total liability for any claim related to our products or services shall not exceed the amount you paid for the product or service at issue.
9. Privacy Policy
Your privacy is important to us. Please refer to our separate Privacy Policy for information about how we collect, use, and protect your personal data.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Arkansas, United States, without regard to its conflict of law provisions.
11. Changes to Terms and Conditions
We reserve the right to modify these terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the website after such changes constitutes your acceptance of the new terms.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Daily Flex Shop1649 Timberridge Court
Fayetteville, US 72704
Email: [email protected]
Stay Active. Stay Stylish. Be Unstoppable.
– The Daily Flex Shop Team
